Accommodation and care
Our experienced and caring team will care for your cat during their stay, giving each cat individual attention.
We offer shared accommodation with enough room so that each cat has their own space.
Private Indoor Suites: one - two cats from the same family - early booking is essential during peak periods.
Private Indoor Family Suites: three cats from the same family - early booking is essential during peak periods.
Shared Accommodation Units These are by far the most popular, we have indoor and outdoor units. Each unit can accommodate between 4 - 6 cats.
Our shared accommodation has enough room so that each cat has their own space to sleep, own litter tray, own food, and water bowl.
Although many people think of cats as solitary animals, they are very sociable in the right circumstances, and this can be a very positive experience for your cat.
We provide various forms of stimulation: scratching posts, bedding at different heights, toys, and catnip.
Cats struggling in the shared space will be moved to their own individual accommodation if needed.
Litter boxes are cleaned twice daily.
What is on the Menu
We feed Hills Science Plan and Royal Canin. If your cat is on a specific diet or prescription diet, you are welcome to bring their own food in a clearly marked container. Cats that are on special diets/prescription diets will need to be booked into a private unit.
Cats must be fully vaccinated and in good health, and proof of vaccination must be sent through via email.
Flea Control and deworming can be done on admission if not up to date. Should your cat’s stay exceed 1 month, we will be obliged to repeat the ectoparasite treatment.
We regret that we cannot board un-sterilised cats. The exception to this would be kittens up to the age of 6 months.
Yearly vaccinations must be up to date. Vaccination books must be brought in with your cat or a copy sent via email or WhatsApp.
South African Veterinary Association Vaccination Guidelines:
FPV, FHV-1, FCV - Core
Rabies - Core
Feline Leukaemia Virus - Non-core but highly recommended in young cats
Bordetella bronchiseptica - Non-core
Chlamydia felis - Non-core
Check-in and Check-out Times
Monday - Friday 07:00 - 17:00
Saturdays 08:00 - 16:00
Sunday and Public Holidays - Closed to the public
During Peak Season/School Holidays: 7 days before the booked date, 50% of the booking fee will be forfeited; 4 days before the booked date will result in 75% of the booking fee forfeited and any cancellations hereafter will result in a complete forfeit of the deposit.
50% deposit is required to secure your cat's spot during peak season/school holidays.
All cattery fees are to be paid in full before checking in, preferably via EFT, using your invoice number and surname as reference.
All items must be listed on the booking form and items must be clearly marked. Any items which are left, are at own risk.
We look forward to taking care of your very special family members while you are away on holiday or business, we have many cats that come to us year after year and have become part of the Hackett Hounds & Cats family. We hope that the above information clears up any queries that you may have but do feel free to email us at firstname.lastname@example.org if you have any further questions.