29 May 2020

Dear Valued Client,


Thank you for all your support during this difficult time.

Level 3 Lockdown from 1 June 2020.

Operating Hours:

Mon - Fri

07:00 - 17:45


We will be operating under stringent rules and regulations of level 3 lock-down. 

Social distancing is of utmost importance to prevent the spread of Covid 19, we therefore request that you remain in your vehicle for drop offs and collections. Our team will be wearing face masks and we request that you do the same.

Please do not bring your dog to daycare if you or anyone in your household are displaying any symptoms of  Coronavirus.


Our team have received extensive training and each were awarded a certificate in “Practice Hygiene Awareness” which covers: basic principles of cleaning and disinfection (infection control), prevention of cross contamination and hand hygiene. We use F10SC which is a total spectrum disinfectant that, unlike other strong disinfectants on the market, has no adverse side effects on people, animals, or on equipment and surfaces. It is ecologically friendly and biodegradable, and carries a wide range of registrations and approvals from around the world. We have hand washing stations inside and outside fitted with F10 soap and F10 hand sanitiser. We do stock F10, the products are available to order.



07:00 - 17:45



  • We request that you do not enter the building for drop offs or collections

  • Drop offs must be done between 07:00 and 10:00 (Please msg if you need to drop after 10am)

  • On arrival, one of our team members will fetch your dog from your vehicle. We will be using our own rope leads. Please make sure that you remove any collars or harnesses which are on your dog beforehand.

  • Please be patient, first come, first serve



  • Collections between 4pm - 5:45pm (Please msg if you need to collect before 4pm)

  • Open the car door (the side you would like your pet to jump in) and then remain in your vehicle

  • Whatsapp: +27 76 200 4115 when you arrive, your dog will be brought out to your vehicle



  • Whatsapp: +27 76 200 4115 or email vetloveorders@gmail.com We will process your orders and deliver them to your vehicle with your dog. Shop goods must be paid for on the day preferably via EFT or by card.


Thank you for your cooperation. We look forward to seeing you and your dogs soon. If you have any queries please don’t hesitate to contact us. All dogs over 6 months old must be sterilized and all dogs and puppies must be up to date with Vaccinations (DHPPI, Lepto, Rabies and KC).


Kind Regards


Adrienne and Danielle

Hackett Hounds & Cats, 252 Main Road, Kirstenhof,

Cape Town, South Africa, 7945

Tel: +27 762 00 4115

Tel: +27 21 715 13 09

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